Developers are also interested in software that they can freely integrate into other. Knowledge management software open source knowledge. Discover these top 10 free and open source knowledge management software and select the one that helps in meeting your organizations goals. And because its always available, customers and support agents can use this selfservice portal to find the right information whenever they need. Snipeit is very userfriendly, and is ideal for it operations. I think user is right on the money about evernote product. It is a webbased software, and must be run on a web server and accessed through a web browser. Build and manage your knowledge base with exo platform knowledge management software. This first release candidate adds a new rest api and we migrated from grunt to webpack. Publish and manage articles, white papers, user manuals, business processes, faqs, online help, apis and any other type of information. Twiki is leading open source enterprise wiki and web application platform used by 50,000 small businesses, many fortune 500 companies, and millions of people. Phpkb is an open source knowledge base software that can be pretty much anything you want it to be. The free version of proprofs knowledge base comes with unlimited knowledge bases, making it an easily scalable km solution.
When someone is asking about open source software there are only two possible reasons. Search a portfolio of open source knowledge management software, saas and cloud applications. It is a webbased software, and must be run on a web server. The end result acts as a selfservice online repository of information hence, the. Zendesk guide offers a knowledge base that is simple to customize and use as either an internal knowledge base, an it knowledge base, an agentonly knowledge base or a customer facing.
Knowledgebase knowledge base is an online resource for professional security managers and those for whom security, while not being their fulltime. Github is home to over 40 million developers working together to host. Free open source knowledge management software sourceforge. Our free knowledge base software gives you the tools to do everything you need for free. The world wide web largely has open source software at its core and resourcespace is proud to be among those supporting the cause. In this article, i will cover 4 open source knowledge base software for windows. Developers are also interested in software that they can. Opensourcehelpdesk mit neuer knowledge base lanline. Open source software is software where you can modify the code, but it isnt necessarily free of charge.
For example, proprofs offers free versions of its help desk and live chat software, which can be bundled with the free knowledge base software for an integrated customer service package. The knowledge base software is an application that helps you create, organize, and publish information about your product or service. The first two software freeplane and freemind in this article are mind map software in which. Snipeit is a free and open source asset license management system with powerful builtin features. Kbpedia is an opensource knowledge graph that combines seven leading public knowledge bases into an integrated and computable structure. Discover five great, free knowledge management solutions for small and midsize. Erfahre mehr uber kps knowledge management software onna. Improve your teams efficiency through knowledge sharing. What is the best open source software for knowledge. Exercise full control over the viewership of your knowledge base. Knowledge base software is an application your company can use to publish every article and document necessary for customers to solve problems themselves.
We came to know about phpkb from this post on stackoverflow and bought it as recommended by julien and ricardo. Black ducks open source knowledgebase is the industrys most comprehensive database of open source project, license, and security information, sourced. Open source document management sytem developed in java, designed to collaborate and manage documents and contents at the enterprise level. You wanted to use that product free of charge, you dont want to. You wanted to use that product free of charge, you dont want to pay for it. The phpmyfaq team is pleased to announce phpmyfaq 3. An open source knowledge base software can be used for a variety of reasons. The top 10 free and open source knowledge management software. We dont want to work with a knowledge base system for years just to hear that the vendor is discontinuing its services and that we are losing all of the information we have built. However i think the complete answer is that there isnt any good open source. Its a smart way to consolidate all of your teams knowledge in one place and get. Hide or display different pages or folders of your knowledge.
Business management software for internal knowledge management. Zendesk guide offers knowledge management software that is simple to customize and use as either an internal knowledge base, an it knowledge base, a support agentonly knowledge base, or a customer facing faq tool. As the name suggests, you can prepare a faq database using this freeware. Enable private sites or leave your content open for public view. Snipeit is a free and open source assetlicense management system with powerful builtin features. Zendesk guide offers knowledge management software that is simple to customize and use as either an internal knowledge base, an it knowledge base, a support agentonly knowledge.
With spiceworks knowledge base, you can curate content by bookmarking articles from the rest of the spiceworks community and search your teams. Knowledge base software the definitive guide document360. Top open source knowledge base solutions knowledgeowl. A customer support portal example in freshdesk source. After all, the more targeted your faq page is, the fewer calls your. Here comes another vote in favor of phpkb knowledge base software. Building an open source personal knowledge base hacker noon. The open source knowledge base software is developing at a frantic pace.
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